Imprint
Budbee Germany GmbH
Linienstraße 145, 10115 Berlin, Germany
Contact:
Name: Hendrik Carl Freiherr zu Innhausen und Knyphausen
Title: General Manager Germany
Phone: +491742576778
E-mail: hendrik.knyphausen@budbee.com
Name: Ann Sonne
Title: VP of Communication
Phone: +46730732830
E-mail: ann.sone@budbee.com
VAT-identification number: DE350031033
Commercial Register of the local court of Charlottenburg, HRB 233721 B
Represented by:
Managing Director: Carl Fredrik Hugo Hamilton
Competent supervisory authority pursuant to Section 5 para. 1 no. 3 of the German Telemedia Act (Telemediengesetz):
Federal Network Agency for Electricity, Gas, Telecommunications, Post and Railways (BNetzA)
Tulpenfeld 4, 53113 Bonn, Germany
Phone: +49 / (0) 228 / 14-0
Complaints/dispute settlement:
Through the link https://ec.europa.eu/consumers/odr/, the EU Commission provides a platform for out-of-court dispute settlement. This gives consumers the opportunity to resolve disputes related to their online order.
General obligation to provide information pursuant to Section 36 of the Consumer Dispute Settlement Act (Verbraucherstreitbeilegungsgesetz):
Budbee Germany GmbH is obliged to participate in the arbitration procedure if consumers call upon the Federal Network Agency as a conciliation body for the settlement of disputes concerning rights and obligations in the event of loss, theft or damage to postal items or the infringement of their own rights to which they are entitled on the basis of a legal ordinance pursuant to Section 18 of the German Postal Act (Postgesetz).
- The prerequisite for this appeal to the conciliation body is that a dispute resolution between the consumer and Budbee Germany GmbH has previously been unsuccessful.
- The competent consumer arbitration board is the
- Postal arbitration board (Department 318)
- Federal Network Agency for Electricity, Gas, Telecommunications, Post and Railways Tulpenfeld 4, 53113 Bonn, Germany
- Web page: www.bundesnetzagentur.de/post-schlichtungsstelle
- In all other cases Budbee Germany GmbH shall not participate in such arbitration proceedings pursuant to the Consumer Dispute Settlement Act.
Responsible for content pursuant to Section 18 para. 2 of the Media State Treaty (Medienstaatsvertrag):
Name: Ann Sonne
Titel: VP of Communication
Budbee Germany GmbH
Linienstraße 145, 10115 Berlin, Germany
Phone: +46730732830
E-mail: ann.sone@budbee.com